Terms of service

By using HuntPK, you agree to the following terms:
1. General Use
  • You must provide accurate information when placing an order.
  • Misuse of the website is strictly prohibited.
2. Dropshipping Agreement
  • HuntPK acts as a middle platform between customers and suppliers.
  • Products are shipped directly from third-party vendors.
3. Product Responsibility & Claims
  • HuntPK is not directly responsible for damages, defects, or issues caused by suppliers or courier services.
  • To address issues, customers must strictly follow the replacement process detailed below.
4. Orders & Payments
  • Orders are confirmed after verification.
  • Cash on Delivery (COD) is available.
5. Strict Replacement-Only Policy (No Returns / No Refunds)
  • We enforce a strict Replacement-Only policy. We do not offer refunds or returns under any circumstances.
  • Eligible standard orders can only be exchanged for a product replacement if the item arrives damaged or defective.
  • For orders where the "Open Parcel / Allowed to Open Before Payment" option is selected, there are no returns, no replacements, and no exchanges. You must inspect your items carefully at the exact time of delivery.
6. Mandatory Parcel Opening Video Process
To claim a replacement for a damaged or defective item, you must provide clear visual proof. You must record a parcel opening video following these exact rules:
  • Sealed Package: Start recording before breaking any tape or seals, showing the parcel from all sides.
  • Visible Label: Ensure the shipping label and tracking number are clearly legible in the video.
  • No Edits: The video must be a single, continuous recording with no cuts, pauses, or edits.
  • Product Inspection: Unbox the item and clearly film the damage, defect, or incorrect item on camera.
  • Submission: Send your unedited video and order number to our customer support. Claims without this video will be automatically rejected.
7. Delivery
  • Delivery times may vary.
  • Delays caused by couriers or external factors are not our responsibility.
8. Order Cancellation
  • Orders cannot be canceled after they have been shipped.
9. Policy Acceptance
  • By placing an order, you agree to all store terms, conditions, and replacement policies.